Operations and Automation Analyst

🔥 2 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Irth Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1995

☁️ SaaS

⚡ Energy

📡 Telecommunications

💰 Private Equity Round on 2015-07

SaaS • Energy • Telecommunications

Irth Solutions is a market-leading provider of a SaaS platform focused on enhancing resilience and reducing risk in the management of critical network infrastructure. Their solutions are trusted by energy, utility, and telecom companies across the U. S. and Canada, offering capabilities in damage prevention, training, asset inspections, land management, and 811 ticket management. By leveraging business intelligence, analytics, and geospatial data, Irth Solutions provides comprehensive situational awareness to proactively manage and mitigate risks in network infrastructure. The acquisition of OneBridge Solutions enhances their asset performance management offerings.

📋 Description

• Support operational reporting, process improvement automation, and implementation and ongoing support of a professional services automation (PSA) platform • Document current-state processes, identify manual or repetitive processes, translate requirements into improved process or technology solutions, and develop future-state workflows • Build, test, deploy, troubleshoot, and maintain workflow automation using tools such as Microsoft Power Automate • Test and validate new processes and automated solutions before deployment • Create and maintain process documentation, workflow diagrams, procedures, and other operational documentation • Support continuous improvement initiatives and additional projects assigned by the manager • Develop and maintain recurring operational reports and dashboards • Create reports supporting operational KPIs and management decision-making • Validate report data for completeness and accuracy • Identify opportunities to automate recurring reports and transition reporting processes into standardized, automated solutions • Support reporting requirements associated with the PSA platform • Assist with system administration and maintenance of the PSA tool, currently Monday.com • Create and maintain PS opportunities and projects • Use PSA data structures to produce relevant reports and dashboards • Create, design, deliver, and maintain processes and specifications requested by PS leadership • Prepare and present reports, dashboards, and recommendations based on data analysis • Provide training and guidance to team members on operational processes and tools • Predict resources needed to reach objectives and manage resources effectively and efficiently • Identify and bring in resources as required for quick response to client issues during implementation • Report directly to the Director of Excellence and Operations and interact regularly with cross-functional teams, project stakeholders, and senior leadership

🎯 Requirements

• Bachelor's degree and/or one to three years of relevant professional experience in business analysis, reporting, process improvement, automation, professional services operations, or related field • Fluent, proficient written and spoken English with the ability to communicate effectively with global teams and senior leadership • Experience supporting business process automation or workflow development • Working knowledge or hands-on experience with Microsoft Power Automate and Power BI • Familiarity with Microsoft Copilot or other AI platforms • Advanced Microsoft Excel skills • Strong analytical and critical thinking skills • Strong attention to detail and commitment to data accuracy • Ability to work with guidance while developing increasing independence and ownership • Ability to organize and manage multiple assignments and priorities • Ability to support US working hours (Central Time Zone) • Bachelor's degree in a relevant field such as Business Administration, Business Analytics, Information Technology, Computer Science, Engineering, or a related discipline

🏖️ Benefits

• Being an integral part of a dynamic, growing company that is well respected in its industry • Competitive pay based on experience