UI/UX Member Journey Architect

Job not on LinkedIn

🔥 18 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $112.9k - $151.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

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ISC2

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

🔒 Cybersecurity

📚 Education

☁️ SaaS

Cybersecurity • Education • SaaS

ISC2 is a leading organization dedicated to advancing cybersecurity education and certification. They provide various programs for individuals at different stages of their cybersecurity careers, including certification exams, training resources, and leadership development opportunities. ISC2 also advocates for members and promotes diversity within the cybersecurity field by empowering professionals and communities.

📋 Description

• Identify and draft current and target journeys, touchpoints, for high priority flows. • Define measurable metrics, insights and outcomes with enterprise architecture. • Analytics related to member outcomes, conversions, drop/offs and friction points. • Support CSAT improvements. • Drive UI/UX roadmap recommendations, templates and backlog support. • Perform on key deliverables, including user flows and journeys, measurable metrics, key touchpoints, UI/UX best practices, and CSAT improvements. • Perform miscellaneous duties as assigned.

🎯 Requirements

• Bachelor’s degree in UX/UI Design, Human-Computer Interaction, Graphic Design, Digital Media, Computer Science, or a related field, preferred. • Will consider candidates with a high school diploma and at least nine (9) years of professional experience in UI/UX design, journey mapping, information architecture, or digital experience design. • 5-8 yrs professional experience in UI/UX design, journey mapping, information architecture, or digital experience design. • Hands-on experience with wireframing and design tools such as Figma or Adobe Creative Suite. • Experience with CMS platforms and digital content environments is important for managing and optimizing user experiences. • Experience with wireframe tools is required. • Experience with design tools such as Adobe Suite. • Experience with HTML and CSS, required. • Experience with JavaScript, preferred. • Experience with CMS Tools. • Experience with AI principles and AI Tooling.

🏖️ Benefits

• Information regarding our comprehensive benefits package is available here.