Isentia
501 - 1000 employees
Founded 1982
📣 Marketing
📱 Media
☁️ SaaS
💰 $2M Series unknown on 2013-06
Marketing • Media • SaaS
Isentia is a media intelligence and monitoring company that provides a SaaS platform for tracking, analyzing, and reporting on news and social media coverage. It offers tools for PR and communications teams—such as media monitoring, analytics, custom reporting, media contact database and distribution—and uses AI to surface insights and trends for organizations, agencies, governments, and enterprises across the Asia-Pacific region. The company emphasizes real-time alerts, customizable dashboards, and customer support to help clients manage reputation, measure ROI, and inform strategic decisions.
Research Analyst
🔥 0 minutes ago
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Isentia
501 - 1000 employees
Founded 1982
📣 Marketing
📱 Media
☁️ SaaS
💰 $2M Series unknown on 2013-06
Marketing • Media • SaaS
Isentia is a media intelligence and monitoring company that provides a SaaS platform for tracking, analyzing, and reporting on news and social media coverage. It offers tools for PR and communications teams—such as media monitoring, analytics, custom reporting, media contact database and distribution—and uses AI to surface insights and trends for organizations, agencies, governments, and enterprises across the Asia-Pacific region. The company emphasizes real-time alerts, customizable dashboards, and customer support to help clients manage reputation, measure ROI, and inform strategic decisions.
📋 Description
• Conduct research and produce error-free client reports aligned with agreed quality, formatting, and style standards • Maintain comprehensive coverage of data based on specific client requirements • Stay up to date on assigned client accounts, socio-political-economic current events, and industry trends • Review and apply client and team-lead feedback to improve report quality • Monitor data health by identifying irrelevant posts, missing data, or unusual volume shifts • Conduct self-quality checks on native language reports • Meet internal and client deadlines for all deliverables • Proactively prevent production delays • Identify and share best practices to optimize production time while maintaining data quality • Suggest workflow and process improvements to team leads • Comply with company policies, administrative duties, and the Corporate Code of Conduct • Maintain respectful working relationships across cross-cultural teams
🎯 Requirements
• Degree/post-graduate degree in Communications, Communications Research, Business, or related Social Sciences • 1–2 years of experience in research • Solid grasp of socio-political-economic current events or specific industry trends • Excellent reading, writing, and editing skills in Business English • Proficiency in local Southeast Asian languages is an advantage • Advanced competency in Microsoft Office Suite, G Suite, and data analysis tools • Ability to communicate clearly and effectively across organizational levels and cross-cultural teams • Self-motivated and results-driven • Highly organized, with exceptional time management under tight deadlines
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