ISG
Insurance • Legal • Healthcare Insurance
ISG is a national market leader specializing in claim and litigation support services primarily for the insurance and legal sectors. With over 25 years of experience, ISG provides a unique combination of solutions including investigation management, medical management, record management, and clinical services. Their innovative technology and dedicated team of industry experts focus on improving efficiency and reducing claims expenses, ultimately enhancing overall claim outcomes for their clients.
ISO 27001 Associate Manager
Job not on LinkedIn
November 4
ISG
Insurance • Legal • Healthcare Insurance
ISG is a national market leader specializing in claim and litigation support services primarily for the insurance and legal sectors. With over 25 years of experience, ISG provides a unique combination of solutions including investigation management, medical management, record management, and clinical services. Their innovative technology and dedicated team of industry experts focus on improving efficiency and reducing claims expenses, ultimately enhancing overall claim outcomes for their clients.
📋 Description
• Lead the ISO audit practice, ensuring high-quality delivery, compliance, and efficiency. • Manage ISO auditors, trainees, and interns, providing coaching, performance feedback, and career development support. • Conduct planning calls with clients, verify application accuracy, and ensure effective engagement execution. • Perform technical reviews of audit reports and conclusions to uphold compliance with ISO 17021 and related standards. • Serve as the primary client contact, ensuring clear communication, issue resolution, and service excellence. • Own audit scheduling, auditor allocation, and resource planning to meet utilization and delivery targets. • Address client complaints, appeals, or escalations as the first point of contact.
🎯 Requirements
• Bachelor’s or Master’s degree in Business, Information Systems, or a related field. • 5+ years of experience in ISO certification management, auditing, or compliance operations. • Strong leadership and people management skills. • Deep understanding of ISO frameworks, accreditation processes, and audit methodologies. • Excellent written and verbal communication skills. • Proven ability to manage multiple client engagements and deadlines in a remote environment. • Preferred Certifications: ISO 42001, ISO 9001, ISO 27001 Lead Auditor or Lead Implementer, or equivalent accreditation-related qualifications.
🏖️ Benefits
• Professional development opportunities • Remote work options
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