Director, Shared Consulting Services

🕒 April 10

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Isos Technology

51 - 200 employees

Founded 2005

🏢 Enterprise

🤝 B2B

🤖 Artificial Intelligence

Enterprise • B2B • Artificial Intelligence

Isos Technology is an Atlassian Platinum Solution Partner that helps organizations streamline work through Atlassian consulting, cloud migrations, IT service management (Jira Service Management), enterprise strategy and planning, and managed support. They specialize in migrating and optimizing Atlassian products (Jira, Confluence) to Cloud or Data Center, integrating with platforms like AWS, and delivering industry-tailored solutions including Federal/DoD compliance. Isos offers training, ongoing administration, and AI-focused services to improve collaboration, security, and operational efficiency for enterprise clients.

📋 Description

• Own and manage performance, health, and evolution of the shared consulting organization • Ensure client engagements meet or exceed 5-Star experience standards • Lead overall health and performance of the consulting organization • Manage key delivery metrics, including utilization and client satisfaction • Build and support consultant development and engagement initiatives

🎯 Requirements

• 8+ years of experience in professional services or consulting • Demonstrated success leading high-performing teams • Strong understanding of project delivery models and operational dynamics • Experience modernizing service delivery including applying AI • Hands-on leadership style fostering accountability and collaboration • Comfortable operating in ambiguous environments with business acumen

🏖️ Benefits

• health insurance • retirement plans • paid time off • flexible work arrangements • professional development • bonuses • 401(k) plan with an employer contribution

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