Accounts Receivable and Collections Specialist

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September 30

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Isos Technology

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Enterprise • SaaS • Consulting

Isos Technology is a world-class consulting services provider specializing in integrating Atlassian's suite of products into technology and business environments. They focus on solving business agility, service management, and Atlassian lifecycle challenges, thereby accelerating business transformation and outcomes. Isos Technology is recognized for its transparency, responsiveness, and expertise, earning the trust of its clients through reliable solutions. As an Atlassian Platinum Solution Partner, they offer a range of services including ITSM, Agile at scale, and cloud migrations, ensuring that organizations maximize their Atlassian investments while aligning strategy and teams, enhancing service management, and fostering long-term success.

51 - 200 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

📋 Description

• Conduct proactive outreach via phone and email to client contacts with outstanding invoices. • Monitor customer accounts for delayed or missed payments. • Maintain accurate records of all collection activities and customer communications. • Collaborate with the sales and customer service teams to resolve billing issues and disputes. • Process and apply client payments, reconciling any discrepancies. • Prepare and post adjustments and write-offs, with manager approval. • Generate and send accurate invoices to clients, as needed; assist Accounts Receivable Specialist with preparing client invoices. • Assist with month-end closing procedures and financial reporting. • Perform other duties as assigned.

🎯 Requirements

• Proven experience in collections required; experience with cash application and client invoicing strongly preferred. • College coursework in accounting required; Bachelors degree is a plus. • Proficiency with accounting software, particularly NetSuite, Google applications, spreadsheets, etc. • Excellent verbal and written communication skills, as well as negotiation and interpersonal skills. • Strong organizational and time management abilities. • Ability to work independently and as part of a team. • Experience with data entry and basic accounting procedures. • High level of accuracy and strong attention to detail. • Willingness and ability to work longer hours and outside of traditional office hours as needed to keep timelines on track and communicate with colleagues in multiple time zones. • Flexible and not frustrated by changing priorities, context switching, and tight deadlines. • Ability to work successfully in a low-distraction remote/work-from-home environment.