
1001 - 5000 employees
🤝 B2B
⚕️ Healthcare Insurance
☁️ SaaS
B2B • Healthcare Insurance • SaaS
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
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1001 - 5000 employees
🤝 B2B
⚕️ Healthcare Insurance
☁️ SaaS
B2B • Healthcare Insurance • SaaS
iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.
• Monitor daily reports on the Rethink platform to identify unsubmitted or unverified session notes • Conduct structured follow-ups with RBTs via email, phone, or text • Ensure documentation meets internal compliance and quality standards • Escalate recurring or unresolved submission issues when necessary • Maintain accurate compliance logs and tracking records • Build professional and supportive working relationships with field staff
• Previous experience in U.S. healthcare administration, documentation, or compliance • Strong written and verbal English communication skills • Excellent organizational and time-management abilities • Ability to manage high volumes of daily follow-ups • Professional, confident, and respectful communication style • Ability to work independently in a remote environment
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