ServiceNow ITAM Business Process Consultant

🕒 May 28

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

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iTech AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🔒 Cybersecurity

Consulting • Cybersecurity • Software Development

iTech AG is a company that provides advanced technology solutions aimed at unlocking the potential of organizations in both the public and private sectors. They specialize in modernizing systems and processes through a variety of services including management consulting, portfolio, program, and project management, agile transformation, digital platforms, digital innovations, cloud and infrastructure, and cybersecurity. iTech AG is noted for its capability to tailor and implement agile solutions and their approach to secure enterprise operations. As a ServiceNow Elite Partner, they work with leading technology companies to deliver innovative solutions that meet evolving market and customer needs.

📋 Description

• Participate in IT Asset Management (ITAM) implementation initiatives • Establish and manage engagement governance, cadence, and reporting • Build strong relationships with client leadership and key ITAM stakeholders • Lead executive communications including steering committees and status reporting • Facilitate workshops to capture current-state asset management processes • Define future-state ITAM process frameworks aligned to target platform and tooling capabilities • Coordinate across diverse stakeholders including IT operations and infrastructure teams, Procurement, finance, and vendor management stakeholders • Identify risks, dependencies, and organizational change impacts • Own quality and completion of all implementation outputs • Align ITAM implementation outputs with the broader IT transformation roadmap

🎯 Requirements

• 3+ years of experience in consulting, business analysis, or IT asset management • Proven experience leading workstreams or engagements in complex, matrixed environments • Strong background in ITAM process implementation and transformation • Experience collaborating with diverse stakeholders across business and IT functions • Demonstrated ability to facilitate workshops and drive stakeholder alignment • Excellent communication skills, including executive-level presentation ability • Bachelor’s degree

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities