Service Sales Specialist

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🗽 New York, Massachusetts, +1 more states – Remote

🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $65k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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ITW

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🔧 Hardware

B2B • Hardware

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Generate sales of MTS service contracts and other services within the assigned territory/region to achieve volume and profitability targets. • Works closely with Inside Account Managers, applications engineers, product sales, order services, and other sales support resources to effectively pursue selling opportunities. • Achieves annual sales targets by promoting sales of service products and maintaining effective customer relationships at assigned customer sites. • Develops and implements a customer contact plan, recording the plan and planned actions in Salesforce.com (SFDC). • Uses sales system techniques effectively to discover the client's needs, their decision-making process, budget, and timing requirements on all pending opportunities. • Creates effective and timely communications with customers through various techniques throughout the total sales process. • Accurately forecasts opportunity closure dates and projects monthly, quarterly, and yearly sales volumes to sales management via SFDC.

🎯 Requirements

• Ability to build relationships and build consensus among diverse stakeholders • Demonstrated solid technical understanding of MTS service products, product lines & incorporated technology • Demonstrated sales leadership capabilities with ability to analyze complex customer needs & problems in order to develop creative service offerings • 6 yrs service sales experience; or 3 yrs sales and 3 yrs applicable MTS experience • BS deg. in Business/ Engineering, or AA(Vo-tech) degree in a technical field or equivalent military training; or 4 yrs applicable technical experience. • Strong oral and written communications skills • Basic computer and software skills • Ability to work with a high degree of personal discipline • Presentation skills and ability to interface and work directly with customers • Problem solving and analytical business skills • Willingness to travel domestically 30-70% of the time, depending on the assigned territory • Must possess a valid driver’s license and able to obtain automobile/liability coverage.

🏖️ Benefits

• Performance-based sales incentive • Health insurance • Professional development opportunities