Truss Software Consultant

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🔥 55 minutes ago

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ITW

10,000+ employees

🏭 Manufacturing

🚘 Automotive

🏗️ Construction

Manufacturing • Automotive • Construction

ITW is a global, diversified manufacturing company (Illinois Tool Works Inc. ) that designs and produces engineered industrial products across 80+ divisions and seven business segments. ITW supplies niche, value-added solutions to industrial and commercial customers — including Automotive OEM components, Construction fastening products, Food Equipment, Polymers & Fluids, Test & Measurement and Welding equipment — and operates with a decentralized, entrepreneurial culture. The company operates in roughly 49 countries, employs about 43,000 people, holds tens of thousands of granted and pending patents, and reported about $16 billion in revenue (2025 figure) according to its corporate materials.

📋 Description

• Partner with customers within territory to help them get the most out of Alpine software and improve their business operations. • Maintain existing customers and support new business opportunities by providing demonstrations and technical assistance to end users. • Partner with sales in new account acquisitions. • Evaluate plant operations of prospects to determine how they may utilize Alpine software to increase productivity and reduce paperwork. • Manage technical project of initial installation, business rule files, and software training through the transition of support to the Help Desk team. • Act as Software Expert in the designated territory for escalated and higher level requests. • Introduce customers to new software features. • Partner with territory salesperson on customer priorities. • Build rapport and develop lasting relationships with customers’ staff. • Work cross-functionally with software development on territory market needs. • Other duties as assigned.

🎯 Requirements

• Bachelor's degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred • 3 years of experience in construction technology preferred • 3 years of experience with technical implementation of software preferred • Experience in the truss industry preferred • Experience interacting with customers in a service or support capacity • Strong organizational skills • Excellent verbal and written communication skills with the ability to effectively present information to internal and external stakeholders • Proven experience as a highly motivated, independent, results-driven, self-starter • Ability to travel regionally up to 80% • Valid driver's license and good driving record.

🏖️ Benefits

• Competitive salary • Comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

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