Head of Account Management – Germany/Switzerland

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Jedox

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

☁️ SaaS

💸 Finance

🏢 Enterprise

SaaS • Finance • Enterprise

Jedox is a SaaS company that provides an integrated planning, budgeting, forecasting, and enterprise performance management (EPM) platform for finance and operational teams. It combines no-code/low-code tools, data integration, and AI-driven capabilities (JedoxAI) to automate FP&A processes, enable scenario modeling, financial consolidation, reporting, and real-time insights. Jedox is aimed at enterprise and corporate finance users to improve decision-making, streamline reporting, and drive finance-led digitalization.

📋 Description

• As Head of Account Management (Germany/Switzerland), you will drive expansion of our existing customers and be responsible for the strategic development of the Account Management department. • You will lead a motivated team, establish processes and collaborate with other departments to continuously increase revenue and customer satisfaction. • Existing-customer growth: Own the expansion (ACV) of our existing customers through targeted cross- and up-selling, prioritize accounts by ICP and potential, and unlock new revenue across the customer lifecycle. • Performance management and forecasting: Take responsibility for KPI-driven management of the area and establish transparent reporting and forecasting processes. • Take on the functional and disciplinary responsibility for the Account Management team, set clear targets, manage via performance, and promote a high-performing value-selling culture through coaching and development discussions. • Shape strategic customer development: Segment and prioritize the customer portfolio, and establish structured account plans together with Customer Success to ensure successful collaboration and expansion of our existing customers. • Foster strong relationships with relevant stakeholders in Finance, Controlling, IT and other business units. • Strengthen collaboration with other departments: Work closely with other teams across the Customer Lifecycle, including Customer Success, Marketing, Partner Management and New Business Sales.

🎯 Requirements

• Minimum five years of professional experience in Account Management within a SaaS software environment, ideally in EPM, BI or ERP. • At least two years of functional and disciplinary leadership experience and a confident command of sales methodologies such as SPICED or similar. • Proven success in expanding existing customer accounts. • Strong stakeholder-management skills with the ability to connect internal and external decision-makers, build sustainable relationships and drive shared objectives. • Native German speaker and business-fluent English.

🏖️ Benefits

• Flexible work: we love working together in the offices as #Oneteam, but we also value the possibility to work from anywhere and to organize your working hours. • Take time to care for yourself: We offer generous vacation time and comprehensive health benefits, including pension plans. • Plan for your future: Planning means something different to everyone. Work with your Line Manager to implement a career-growth plan that suits your path. • Reduce your footprint: All offices are centrally located and can be easily reached by public transport. Most Jedox offices offer public-transit reimbursement or other perks like bike leasing. • High-impact working environment: We enjoy flat hierarchies and short decision-making processes. • Get corporate discounts across many brands and products.