Field Service Engineer – Industrial Water Systems

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $76k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Jim Myers & Sons Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🔧 Hardware

🤝 B2B

Hardware • B2B

Jim Myers & Sons Inc. is a third-generation, family-owned manufacturer and supplier of environmental process equipment focused on water and wastewater treatment. JMS designs and builds solids-handling systems (conveyors, screw conveyors, hoppers, bins, silos, live-bottom bins) and high-rate treatment products (plate settlers, clarifiers, aerators, sludge removal equipment), and provides aftermarket parts, installation support, and consulting to utilities, engineers, and contractors. Founded in 1962 and based in Charlotte, NC, the company serves municipal and industrial clients seeking reliable, low-maintenance equipment to meet regulatory and operational goals.

📋 Description

• Serve as the primary on-site technical resource for commissioning and startup, ensuring systems meet design specifications. • Lead troubleshooting across mechanical, electrical, and control systems, identifying root causes and implementing solutions. • Coordinate on-site with contractors, plant personnel, and internal stakeholders to drive progress and maintain schedules. • Perform system diagnostics on rotating equipment, VFDs, and control components to ensure reliable performance. • Conduct inspections, assessments, and preventative maintenance, identifying and addressing potential issues early. • Provide hands-on training to operators and maintenance teams on proper system operation and upkeep. • Generate clear field service reports documenting conditions, root causes, actions taken, and recommendations. • Act as a liaison between field operations and engineering, communicating findings and supporting improvements. • Lead post-installation support, including warranty service, follow-ups, and system optimization. • Maintain professional communication with customers, providing guidance and reinforcing JMS’s role as a trusted partner.

🎯 Requirements

• 3+ years of experience in field service, industrial maintenance, or equipment installation/startup • Strong mechanical aptitude (rotating equipment, mechanical assemblies, etc.) • Basic troubleshooting of control panels (motors, VFDs, basic control panels) • Ability to read and interpret technical drawings and wiring diagrams. • Proven ability to troubleshoot and resolve issues independently in the field • Valid driver’s license • Strong communication and customer interaction skills.

🏖️ Benefits

• Competitive base salary • Bonus opportunities • Company paid medical • Dental and life insurance • 401K match • Excellent training • Great family work environment • Paid vacation and holiday