Communications Specialist

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Partner with the Communications Lead to design, implement, and evolve the APAC communications plan for the FCDO account—embedding best-in-class approaches that prioritize clarity, inclusion, and measurable impact. • Develop and execute integrated communication strategies grounded in audience insight, behavioral understanding, and JLL’s global frameworks (e.g., We Care, sustainability commitments, service excellence standards). • Analyse communication effectiveness using qualitative and quantitative methods—and translate findings into iterative improvements that drive real-world outcomes: stronger stakeholder relationships, faster issue resolution, improved service perception, or enhanced accountability. • Lead the design and delivery of practical, engaging training and capability-building initiatives—for JLL teams and FCDO partners—focused on modern communication models, inclusive messaging, and adaptive engagement techniques. • Champion innovation by identifying opportunities to pilot, test, and scale new ways of communicating—whether through digital tools, narrative formats, feedback loops, or collaborative platforms. • Influence stakeholders at all levels—from frontline teams to senior leadership—to adopt evidence-informed communication practices and embed them into day-to-day operations and decision-making. • Evaluate and report on how communication and innovation initiatives contribute to broader account goals—including operational resilience, client satisfaction, and long-term partnership value.

🎯 Requirements

• Ability to see the bigger picture, anticipate implications, and make sound judgments under ambiguity—balancing organizational priorities, stakeholder needs, and practical constraints. • Advanced ability to gather, interpret, and synthesize diverse data sources—and convert insights into clear, actionable recommendations and compelling narratives. • Exceptional written and verbal communication skills—with proven ability to adapt tone, format, and channel to resonate with different audiences, from technical experts to executive sponsors. • A track record of designing, testing, and scaling initiatives that challenge the status quo—supported by strong change management instincts, curiosity, and resilience in navigating resistance or uncertainty. • Experience working across functions, cultures, and hierarchies—building alignment, fostering psychological safety, and leading through influence rather than authority. • A solutions-focused mindset grounded in evidence and empathy—capable of diagnosing root causes, prototyping responses, learning quickly from iteration, and pivoting with agility. • Demonstrated success managing expectations, navigating complexity, and cultivating credibility and confidence across diverse internal and external stakeholders.

🏖️ Benefits

• Health insurance • Professional development opportunities