Director – Transformation

Job not on LinkedIn

🔥 23 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $150k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

📋 Description

• Lead end-to-end transformation initiatives across the Kaiser Permanente account from initial assessment through implementation and sustainment • Develop comprehensive change management strategies that minimize disruption while maximizing adoption and impact • Partner with account leadership to identify opportunities for operational improvement and service innovation • Design and implement transformation roadmaps aligned with Kaiser Permanente's strategic objectives and JLL's service commitments • Collaborate closely with the account BI/Performance Manager to monitor, analyze, and drive improvement in all contractual KPIs and SLAs • Establish performance dashboards and reporting mechanisms that provide visibility into transformation progress and service delivery metrics • Identify performance gaps and develop corrective action plans with clear ownership and timelines • Ensure transformation initiatives directly contribute to improved contract performance and client outcomes • Support the development of business cases and ROI analysis for proposed transformation projects • Work within the account PMO framework to ensure transformation initiatives are properly governed, resourced, and tracked • Coordinate with PMO team members to integrate transformation activities with ongoing account operations • Maintain transformation project documentation, risk registers, and lessons learned repositories • Provide regular status updates to account leadership on transformation portfolio health and outcomes • Serve as a trusted advisor to the account leadership team on operational transformation strategy • Build strong relationships with Kaiser Permanente stakeholders to understand evolving needs and priorities • Lead cross-functional teams through complex change initiatives, ensuring alignment across service delivery teams • Facilitate communication between JLL operational teams and client stakeholders throughout transformation lifecycle • Coach and mentor team members on change management principles and continuous improvement methodologies

🎯 Requirements

• Bachelor's degree in Business Administration, Engineering, Healthcare Administration, and/or 7+ years of experience in transformation, change management, or operational improvement roles • Proven track record leading complex, multi-stakeholder transformation initiatives in large-scale service delivery environments • Strong analytical skills with experience using data and metrics to drive decision-making • Excellent project management capabilities with demonstrated ability to manage multiple concurrent initiatives • Experience working in PMO structures or matrixed organizational environments • Outstanding communication and presentation skills with ability to influence at all organizational levels • Proficiency with performance management tools, dashboards, and BI platforms

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay