Operational Excellence Manager

Job not on LinkedIn

🕒 July 9

🇹🇭 Thailand – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 43%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Responsible for driving continuous improvement, standardization, and capability building within the operations team • Enhance service delivery quality through rigorous training programs and the development of standardized best practices and tools • Act as floating PFM during PFM turnover or transition periods in APAC • Provide direct supervision and guidance to on-site technical and soft services teams during coverage periods • Serve as the primary point of contact for clients, managing expectations, • Conduct operational diagnostics to assess on-ground realities and translate insights into continuous improvement plans • Develop, document, and enforce Standard Operating Procedures for operational activities • Identify opportunities for process optimization and lead initiatives to streamline workflows • Design and deliver targeted training programs focused on technical and soft skills

🎯 Requirements

• Bachelor's degree in Facilities Management, Business Administration, Engineering, or a related field • Strong understanding of FM operational workflows in FCDO account and industry standards • Excellent presentation, public speaking, and coaching skills • Proficiency in process mapping tools (e.g., Visio) and data analysis (Excel, Power BI) • Change management expertise with the ability to influence stakeholders at all levels • 5+ years of experience in Facilities Management, Operations, or Continuous Improvement roles • Proven track record in designing and delivering training programs • Experience with multi-site operations or floating resource models is highly desirable • Mandatory - Microsoft Office and knowledge of relevant software • Extensive English; Local languages - Nice to have.

🏖️ Benefits

• Continuous learning opportunities • Inclusive leadership • Opportunities to shape the future of real estate operations