Program Manager – Learning and Development

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🔥 17 hours ago

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

📋 Description

• Coordinate with client and other third-party providers to develop, implement and maintain learning programs and systems for safety and technical training programs • Manage day-to-day training and development or performance problems to resolution • Analyze performance data and present information to the client • Identify action plans which will inherently result in increased value to both the Client and Jones Lang LaSalle • Work with the client, account team and other third-party providers to collect and interpret data trends/patterns and develop predictive analyses based on historical data and informed assumptions to drive the business • Provide support to the Learning & Development Senior Manager with monthly and quarterly KPI scoring data for each portfolio • Manage Training Assignments in JLL and client Learning Management Systems (LMS) and assign onboarding tasks, new hire and annual Safety Courses, job-specific training and other on-going training requirements • Oversee LMS processes and procedures while monitoring and auditing training compliance • Coordinate reporting and communication to field managers to ensure 100% compliance of safety training

🎯 Requirements

• 1-3 years of Training and Development, learning systems management, or technical instructional design experience • 1-3 years of program management or leadership experience • Successful management of learning programs to achieve alignment on objectives, measurements of effectiveness and execution • Proven experience in designing and developing adult learning programs using various instructional design models (e.g., ADDIE, SAM, etc.), including eLearning, ILT, and blended learning solutions • Analytical Skills: Ability to analyze business needs, assess learning gaps, and design solutions that drive organizational performance • Bachelor’s degree, in human development, organizational management or development, institutional design, Occupational Education or related field • Demonstrated ability to influence people around programs and business initiatives • Highly organized with strong analytical skills • Strong interpersonal skills with an ability to interact with executive level external and internal clients • Organizational skills with the ability to identify and manage priorities • Excellent written and verbal communication skills • Ability to multi-task and work both in a team and independently • Strong LMS administration experience. Corner Stone OnDemand proficiency preferred • E-learning and video software proficiency. Articulate Storyline or Adobe Captivate preferred • Facilitation experience preferred

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay

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