Technology Operations Analyst

Job not on LinkedIn

🕒 August 11

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 44%

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Perform system administration tasks, including software installations, updates, and configurations • Ensure systems are running optimally and efficiently • Provide advanced troubleshooting and technical support for system and application issues • Escalate complex issues to senior team members as needed • Develop and deliver user training programs • Create and maintain documentation for system configurations and procedures • Monitor system performance and identify opportunities for optimization and improvement • Implement changes to enhance system efficiency and reliability • Assist with compliance and auditing activities • Develop and implement scripts and automation tools • Collaborate with the Service Delivery Manager and other team members on service-related issues and projects • Support security policies and procedures • Identify and report potential security vulnerabilities

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience • 3+ years of experience in IT operations or a related role • Strong technical skills in systems administration, troubleshooting, and user support • Experience with scripting and automation tools • Understanding of IT security principles and compliance requirements • Excellent communication and interpersonal skills • Ability to work independently and as part of a team • Familiarity with the JLL Work Dynamics technology ecosystem is a plus • Relevant certifications such as ITIL v4 are a plus

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Internal career site access for current JLL employees

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