Technology Program Manager

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🔥 8 minutes ago

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Perform system administration tasks, including software installations, updates, and configurations. • Provide advanced troubleshooting and technical support to resolve system and application issues. • Develop and deliver user training programs to enhance user knowledge and adoption of technology systems. • Monitor system performance and identify opportunities for optimization and improvement. • Assist with compliance and auditing activities, ensuring systems meet security and regulatory requirements. • Develop and implement scripts and automation tools to streamline operational tasks and improve efficiency. • Work closely with the Service Delivery Manager and other team members to ensure effective communication and collaboration on service-related issues and projects.

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) • 3+ years of experience in IT operations or a related role • Strong technical skills in systems administration, troubleshooting, and user support • Experience with scripting and automation tools • Understanding of IT security principles and compliance requirements • Excellent communication and interpersonal skills • Ability to work independently and as part of a team • Familiarity with the JLL Work Dynamics technology ecosystem is a plus. • Relevant certifications (e.g., ITIL v4) are a plus.

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay

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