Senior Facilities Manager

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Logo of JLL

JLL

10,000+ employees

🏠 Real Estate

🤝 B2B

Real Estate • B2B • Corporate Services

JLL is a global leader in real estate services and investment management. The company provides a wide range of services including project management, property management, facilities management, and real estate investment advisory. JLL helps clients achieve their business goals through innovative and sustainable solutions across the commercial real estate sector.

📋 Description

• Drive continuous improvement, standardization, and capability building within operations team • Enhance service delivery quality through training programs and development of best practices • Act as acting PFM during absences of site leads to ensure zero disruption in service delivery • Conduct operational diagnostics to assess on-ground realities and develop improvement plans • Track and report on operational KPIs and use data-driven insights to drive decision-making • Design and deliver targeted training programs based on gaps identified during operational reviews

🎯 Requirements

• Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field • 5+ years of experience in Facilities Management, Operations, or Continuous Improvement roles • Strong understanding of FM operational workflows and industry standards • Excellent presentation, public speaking, and coaching skills • Proficiency in process mapping tools (e.g., Visio) and data analysis (Excel, Power BI) • Change management expertise with the ability to influence stakeholders at all levels

🏖️ Benefits

• Continuous learning • Opportunities to shape the future of real estate operations

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