Senior Analyst, Commercial Effectiveness

🔥 19 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $79k - $127.7k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare Insurance • Pharmaceuticals • Biotechnology

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Manage day-to-day Fleet and SAFE Fleet operations, mailbox triage, vehicle replacements, and safety initiatives aligned to SAFE Fleet standards. • Operate the full J&J Mobility lifecycle (provisioning, support, device replacement, vendor coordination) for the Field Sales Organization. • Produce, analyze, and distribute CPMM, SAFE Fleet Ambassador scorecards, and recurring/ad-hoc operational reports to identify trends, risks, and improvement opportunities. • Support key commercial effectiveness projects and special initiatives as needed, managing tasks, stakeholders, timelines, and communications. • Lead training, LMS onboarding, and knowledge-transfer for Fleet and Mobility processes; own communications and enablement with the Field Sales Organization. • Partner with internal stakeholders and external vendors to ensure SLAs, policy adherence, and timely issue resolution. • Develop and maintain policies, SOPs, and governance for fleet, mobility, and (future) credentialing to mitigate access, compliance, and operational risk.

🎯 Requirements

• Bachelor’s degree and a minimum of four (4) years of professional experience or Associate’s degree and a minimum of six (6) years of professional experience. • Experience supporting operational programs for a field-based organization (e.g., vendor credentialing, fleet, safety, mobility, commercial operations, or field enablement. • Strong analytical skills, including experience producing metrics, dashboards, scorecards, and recurring performance reports. • Effective Microsoft Excel skills (pivot tables, lookups, formulas). • Excellent communication (verbal and written), documentation, and SOP/policy development skills, with the ability to translate complex requirements into clear guidance for field teams. • Comfort with cross-functional and vendor partnerships. • Ability to manage multiple priorities independently with strong attention to detail and time management. • Demonstrated project coordination and cross‑functional collaboration skills; experience partnering with HR or leadership programs preferred. • Demonstrated sound judgment and discretion when handling sensitive information and navigating complex, cross functional issues. • Ability to function independently as well as collaboratively within a team environment.

🏖️ Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). • The Company maintains highly competitive, performance-based compensation programs. • Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. • This position is eligible to participate in the Company’s long-term incentive program. • Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • 10 days Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year