Payments GTM – Operations and Strategy Lead

🕒 May 11

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Jobber

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

SaaS • B2B

Jobber is a SaaS platform that helps home-service businesses (such as HVAC, plumbing, landscaping, cleaning, and other field service trades) manage quoting, scheduling, dispatch, invoicing, payments, customer communications, and operations from a single app. It offers CRM, automated workflows, AI features for job pricing and communications, online booking and payments, and reporting to help small and midsize service contractors save time, win more jobs, and grow revenue.

📋 Description

• Reporting into the VP & GM, Payments and Fintech you will establish Payments GTM Operations as a new function at Jobber • Identify opportunities, design programs, and run experiments to drive adoption and usage of Jobber's payments products • Mapping and rebuilding the end-to-end customer journey for payments • Experimenting with a range of actions (e.g., incentives) to drive payments adoption and usage • Defining the metrics that matter for payments GTM and holding yourself accountable to them • Building deep working relationships across GTM teams, Product, RevOps, Analytics, etc. • Using data and qualitative insights to find opportunities, size them, run experiments, and measure results • Staying close to what other vertical SaaS and embedded payments players are doing

🎯 Requirements

• Operating and strategy experience, ideally a mix of both • Deep understanding of payments and financial services business models, metrics, and growth strategies is desirable • Strong data instincts. You use analytics to measure impact, make decisions, and optimize performance • Experience using languages such as SQL to manipulate large data sets is a plus, but not required • Exceptional communication and stakeholder management skills • Demonstrated ability to design and implement scalable operational processes that enhance efficiency and ultimately drive growth • Passion for helping small businesses succeed through innovative financial solutions • A curious mind and a growth mindset • A proactive drive to solve problems • A preference for working in an ambiguous and fast-paced environment

🏖️ Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind • Matching in RRSP, TFSA or FHSA • Stock options • A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential