Client Services Coordinator

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Handle and respond to emails in a timely and professional manner • Maintain attorney and case calendars, including scheduling hearings, deadlines, and appointments • Screen incoming calls and potential clients before transferring them to the intake specialist • Answer and direct incoming phone calls professionally and efficiently • Prepare and relay critical case information to attorneys, ensuring they are informed and prepared • Perform electronic filing (e-filing) of legal documents with courts and related agencies

🎯 Requirements

• Previous experience in a legal administrative, legal assistant, receptionist, or intake coordinator at a Law Firm role preferred • Ability to work with sensitive and emotionally challenging case matters, including cases involving violence, crimes against children, sexual abuse, felonies, and other serious legal issues • Professional maturity and emotional resilience with the ability to maintain composure when handling difficult or distressing information • Basic understanding of legal terminology, court procedures, e-filing, and case management is highly desirable • Experience working with Hispanic and Mexican clientele is a plus • Comfortable working in a fast-paced environment with competing priorities and deadlines • English and Spanish languages • Documents and application forms must be completed in English • Resume must be submitted in .DOC format and in English

🏖️ Benefits

• Competitive salary • Paid Time Off • Bonuses • 100% remote/home-based position • Full-time, long-term career opportunities • Parental Leave • Professional development and training • Dedicated team support • Alignment with our clients' core values

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