Intake and Scheduling Specialist

🔥 15 hours ago

🌐 Honduras, El Salvador, +5 more countries – Remote

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💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Specialist

👻 Ghost score 20%

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🗣️🇪🇸 Spanish Required

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Logo of Job Duck

Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Serve as the first point of contact for prospective clients • Manage incoming calls and gather important information • Transfer qualified leads to the sales team • Qualify leads based on internal firm criteria • Gather and enter relevant lead information into the CRM • Handle approximately 30 incoming calls per day • Follow up on potential leads from the previous day • Add contacts to the CRM • Set appointments for the sales team • Ensure leads are accurately documented and routed to the appropriate team • Coordinate appointments and maintain an efficient intake process

🎯 Requirements

• Good command of English and Spanish • Knowledge of legal terms • Empathetic and clear communication • Strong attention to detail and professionalism • Ability to manage a high volume of daily calls • Ability to work 9:00 AM–6:00 PM EST/EDT (United States of America) • Must successfully pass each stage of the application process

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification environment

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