Legal Assistant, Client Intake Specialist

🔥 13 hours ago

🌐 Honduras, El Salvador, +5 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚖️ Legal Assistant

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Communicate professionally, compassionately, and respectfully with prospective clients • Document intake information accurately and maintain organized records • Conduct detailed intake conversations and gather relevant information • Assist with document preparation, editing, formatting, and manipulation • Learn and use business software and document management systems • Maintain accuracy and confidentiality when handling client and case information • Support attorneys and the legal team with legal projects • Provide general legal and administrative support • Organize and maintain case-related information and documentation • Identify matters that may warrant further attorney review • Ask follow-up questions to identify important facts and details • Conduct approximately 5 to 15 initial intake calls per day, generally lasting 20 to 30 minutes • Prepare concise legal memos, summaries, and other written materials • Return calls and conduct follow-ups with prospective clients • Provide a positive first impression and ensure prospective clients feel heard and supported

🎯 Requirements

• Bilingual English and Spanish proficiency required • Excellent spoken and written English required • Previous experience in a legal, professional services, client intake, case management, or similar environment preferred • Legal Assistant, Paralegal, Legal Intake, or Case Management experience preferred • Familiarity with civil litigation or federal civil rights matters is a plus • Traditional paralegal experience is not required • Ability to transition effectively between client-facing intake responsibilities and legal support tasks • Comfortable handling sensitive and confidential information with professionalism and discretion • Comfortable communicating with prospective clients who may have experienced significant loss or difficult circumstances • Strong overall technology proficiency and ability to learn new systems independently required • Proficiency with Microsoft Outlook, RingCentral, Microsoft SharePoint, Adobe, Adobe Acrobat, and business/document management systems • Excellent verbal and written communication skills in English • Fluency in Spanish • Strong active listening, questioning, critical thinking, information gathering, organizational, and time-management skills • Ability to understand, organize, and accurately document complex information • Ability to prepare concise summaries and legal memos • Ability to work independently and proactively • Ability to maintain accuracy while managing a high volume of daily interactions • Adaptability and willingness to learn new processes, systems, and legal support responsibilities

🏖️ Benefits

• Remote work opportunity • Great Place to Work Certification environment • Recruiter guidance through the application process