Legal Client Intake Coordinator – Family Law

🔥 1 hour ago

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Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Handle inbound intake calls and greet prospective clients professionally and empathetically • Manage the sales focused aspects of intake, including consultation conversion • Maintain responsiveness to incoming leads and follow up promptly as needed • Schedule consultations and coordinate appointment details accurately • Act as a receptionist and primary point of contact for new inquiries • Explain the value of legal services and guide callers through the consultation process • Document all intake information accurately within the CRM

🎯 Requirements

• Minimum 1 year experience as an Intake Specialist required • Experience with US Family Law highly preferred but not required • Compassionate and empathetic approach to client interactions • Ability to explain the value of legal services clearly and ethically • Excellent written and verbal English skills • Honest and supportive communication style is a must • Highly responsive and well organized • Comfortable handling consultative sales conversations • Detail-oriented with strong follow up habits • Professional phone presence • Remote, Mountain Standard Time (MST) • Monday to Friday availability • Moderate call volume of 6–15 calls per day • Proficiency with Clio CRM • Proficiency with GoTo Connect VOIP • Proficiency with Outlook for email and calendar

🏖️ Benefits

• Competitive salary • Paid Time Off • Bonuses • 100% remote/home-based position • Full-time, long-term career opportunities • Parental Leave • Professional development and training • Dedicated team support • Alignment with our clients' core values

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