Personal Injury Case Management Specialist

🔥 0 minutes ago

🌐 Honduras, El Salvador, +2 more countries – Remote

infoinfo

💵 $1.2k - $1.3k / month

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

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Logo of Job Duck

Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Maintain accurate and organized case files within the case management system • Build and maintain detailed case timelines • Draft and prepare demand packages and legal correspondence • Contribute to the efficient management of personal injury cases from intake through resolution • Ensure all documentation is accurate, complete, and up to date • Support legal staff with administrative and case-related tasks as needed • Track case progress and ensure deadlines are met • Communicate effectively with attorneys, staff members, clients, and third parties • Assist in creating and finalizing medical timelines • Perform client intake activities and gather relevant case information • Prepare written requests and follow up on outstanding records or information • Request, track, and organize medical records and supporting documentation

🎯 Requirements

• 1-2 years of experience working as a case manager • Experience with US personal injury law is required • Excellent spoken and written English communication skills is a must • Strong case management and legal administrative support skills • Ability to draft legal demands and supporting documentation • Experience requesting and organizing medical records • Excellent organizational and time management abilities • Ability to prioritize multiple tasks and meet deadlines • High level of accountability and ownership • Proactive approach to identifying and solving problems • Results-driven mindset with strong attention to detail • Professional and ethical judgment • Compassionate client service orientation • Ability to learn quickly and adapt to changing priorities • Intellectual curiosity and continuous improvement mindset • Proficiency with legal technology and case management platforms • Remote, Eastern Standard Time (EST) • Monday to Friday working hours • Light to moderate expected call volume (6-15 calls per day) • Required software: MyCase, RingCentral, SharePoint, Microsoft 365, Google Workspace, Gmail, ADP • Application documents must be in English • Resume must be submitted in .DOC format • Applicants should not include contact information or compensation requirements in submitted documents

🏖️ Benefits

• Competitive salary • Paid Time Off • Bonuses • 100% remote/home-based position • Full-time, long-term career opportunities • Parental Leave • Professional development and training • Dedicated team support • Alignment with our clients' core values

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