Personal Injury Intake and Case Manager

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Identify and resolve case bottlenecks proactively. • Track deadlines and outstanding items to ensure timely completion. • Coordinate with attorneys and legal staff regarding next steps and case developments. • Provide case updates and maintain regular communication with clients. • Maintain accurate and organized records within the case management system. • Follow up on outstanding requests with clients, medical providers, insurance companies, and third parties. • Report claims and assist with claim related processes. • Communicate with courts regarding case related matters and updates. • Monitor case progress and help move files through each stage of the case lifecycle. • Request and obtain medical records and supporting case documentation. • Conduct client intake activities and gather necessary information and documentation.

🎯 Requirements

• Prior experience as a Personal Injury Case Manager, Intake Specialist, or Legal Assistant. • Strong understanding of personal injury case workflows. • Experience handling client communications and case documentation. • Ability to manage multiple active cases simultaneously. • Software and Tools: NEOS by Assembly, RingCentral, Microsoft Office Suite. • Excellent follow-up and organizational skills. • Ability to work independently and proactively. • Strong attention to detail. • Willingness to learn new processes and assume additional responsibilities as needed. • Proactive and self motivated mindset. • Strong follow through and task ownership. • Ability to prioritize multiple deadlines effectively. • Empathetic and client focused communication style. • Professionalism and confidentiality. • Critical thinking and problem solving skills.

🏖️ Benefits

• Competitive salary. • Paid Time Off. • Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.