Customer Care Associate – Pharmacy Team

🔥 17 hours ago

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Logo of Geisinger

Geisinger

10,000+ employees

Founded 1915

💊 Pharmaceuticals

🧘 Wellness

Healthcare • Pharmaceuticals • Wellness

Geisinger is a healthcare organization that has been providing accessible medical services for over a century in Pennsylvania. It focuses on meeting the healthcare needs of its communities and is dedicated to innovative patient care. With career opportunities in various fields including nursing, allied health, and administration, Geisinger promotes professional development and a supportive workplace for its employees, emphasizing diversity, equity, and inclusion.

📋 Description

• Provides exceptional customer service to customers by answering questions and/or resolving concerns. • Investigates all concerns/issues to assure accurate information is provided in a timely manner. • Provides resolution for all customer concerns and inquiries. • Completes outbound calls to customers to resolve complex benefit, eligibility, premium, pharmacy, claims or other related issues.

🎯 Requirements

• High School Diploma or Equivalent (GED)- (Required) • Minimum of 1 year-Customer Service (Required) • Call Center Technologies (Inactive)

🏖️ Benefits

• Health insurance • Vision • Dental • Benefits for domestic partners

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