Customer Support Specialist

Job not on LinkedIn

🔥 12 hours ago

🌪️ Oklahoma – Remote

🌪️ Oklahoma – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Jobs for Humanity

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤝 B2B

📚 Education

🎯 Recruiter

B2B • Education • Recruitment

Jobs for Humanity is an organization dedicated to promoting diversity and inclusion in the workforce by connecting underrepresented job seekers with employers. They focus on providing resources and training to enhance the hiring experience for individuals from marginalized groups, including those with disabilities, veterans, and minority communities. By facilitating equitable job opportunities, Jobs for Humanity aims to unlock untapped potential in the job market and foster inclusive hiring practices.

📋 Description

• Deliver a consistently customer‑focused experience in a fast‑paced call centre environment • Manage high volumes of inbound calls in a timely and professional manner • Provide high‑quality care, support, and problem resolution • Apply strong soft skills—active listening, patience—especially during difficult calls • Maintain strict confidentiality, privacy, and ethical standards • De‑escalate challenging situations with calmness and professionalism • Represent the company with courtesy, integrity, and respect • Collaborate effectively with colleagues and resolve conflict respectfully • Work independently with strong self‑motivation and reliability • Contribute to a safe, inclusive, and supportive team environment

🎯 Requirements

• Minimum 2 years of customer service experience, ideally in a fast‑paced environment • Strong verbal and written communication skills in English • High School Diploma or equivalent • Demonstrated reliability and strong attendance history • Excellent interpersonal and soft skills

🏖️ Benefits

• All your information will be kept confidential according to EEO guidelines.