Strategy and Operations Manager

🕒 February 25

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Join Parachute

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 B2C

💳 Fintech

💰 $57.6M Funding Round - Parachute on 2023-12

B2C • Fintech

Join Parachute is a consumer-facing platform and network of plasma donation centers that makes it easy for people to schedule plasma donations, track earnings, and receive payment via a partner-issued prepaid Visa card. Through a mobile app, Parachute lets donors book one-hour donation slots, access bonuses for flexible scheduling, monitor their balances, and get paid for contributing plasma. The company emphasizes a hospitality-focused, tech-enabled member experience and a mission to increase access to life-saving plasma while providing financial incentives to donors.

📋 Description

• - Oversee a portfolio of centers that generate $15mm - $40mm in annual revenue. • - Constantly iterate and re-engineer our existing processes. • - Monitor and assess adherence to quality policies, ensuring facilities maintain compliance with relevant regulations and industry standards. • - Analyze performance metrics, KPIs, and nonconformance events to identify areas for center level or corporate level improvement. • - Prepare centers for audits and assist the Center Leadership Team (CLT) and corporate departments in audit preparation, inspection and audit response actions representing company to regulatory agencies and inspectors. • - Guide and advise on employee-related issues, promoting fairness, and adherence to HR policies while cultivating center leadership through strategic development initiatives. • - Ensure facility maintenance meets the highest safety, compliance, and cleanliness standards in partnership with corporate facilities. • - Assist with recruitment, training, developing management talent through regular meetings, goal check-ins, development plans and on-site visits and assessments. • - Perform other job-related duties as assigned.

🎯 Requirements

• - You live at the intersection of strategy and execution. • - Comfortable working with multiple departments in a complex matrixed organization and experience working in a regulated environment. • - A data led individual, your first reaction is to delve into the numbers as a source of truth. • - Excellent critical reasoning, decision-making and problem-solving skills to analyze situations, determine risks, find solutions to prevent future issues and resolve recurring deficiencies. • - Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions and shifting priorities in support of changing company objectives. • - A natural leader, you have experience and success in managing teams of varying competencies, supporting them to reach progressively larger goals • - Comfortable dealing with a degree of ambiguity and proposing pragmatic solutions to problems. • - Overnight travel required up to 75% of the time without lengthy lead-time.

🏖️ Benefits

• - Career growth opportunities • - Competitive compensation • - Medical, Dental, and Vision insurance • - Paid time off • - Company paid holidays