Senior Manager, Data Services

🕒 March 27

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Logo of GoHealth Urgent Care

GoHealth Urgent Care

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.

📋 Description

• Own the day-to-day and strategic operation of the Company’s enterprise data platforms, including modern cloud systems and legacy data environments (i.e. Snowflake). • Ensure platform stability, performance, security, and cost management. • Lead data ingestion, transformation, and orchestration processes across modern and legacy tooling. • Establish and enforce standards for how data is built, promoted, and released for downstream use. • Partner with Finance, Marketing, Growth, Operations, and Business Intelligence (DEMI) teams to ensure data is accurate, timely, and ready for decision-making. • Define and manage production support processes, including on-call coverage, escalation, and root cause analysis. • Stabilize and document legacy SSIS and related pipelines while defining a clear modernization path with Fivetran. • Reduce manual processes, duplicated logic, and person-dependent workflows. • Embed data quality checks and validation into pipelines (dbt, airlfow). • Lead, mentor, and develop data engineering and platform team members. • Prioritize work based on business risk, operational impact, and long-term platform health.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. • 8+ years of experience in data engineering, analytics engineering, or data platform roles. • 3+ years of experience leadership, specifically leading enterprise data or platform teams. • Experience in healthcare, regulated industries, or multi-entity environments. • Experience modernizing legacy data platforms alongside cloud-native systems. • Experience partnering closely with Finance, Marketing, and Operations leadership. • Master’s degree in Computer Science, Information Systems, Engineering. • Hands-on experience operating production data systems with defined uptime, delivery, and support expectations. • Ability to design, operate, and evolve enterprise-scale data platforms that support analytics, reporting, and operational use cases. • Strong working knowledge of cloud data warehouses, analytics engineering tools (e.g., dbt or equivalent), orchestration frameworks (e.g., Airflow or equivalent), and ELT tools (e.g., Fivetran or equivalent). • Experience supporting and stabilizing legacy ETL systems such as SSIS and managing hybrid data environments. • Familiarity with Azure-based data infrastructure & snowflake, security, and cost considerations. • Ability to establish production support models, SLAs, and incident response processes. • Ability to translate business needs into scalable technical solutions and communicate clearly with non-technical stakeholders. • Proven ability to lead teams, set priorities, and build sustainable operating models.

🏖️ Benefits

• None

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