Operations Manager – IT & Security

🔥 0 minutes ago

🌐 France, Spain – Remote

infoinfo

💵 €41.2k - €79.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

🗣️🇫🇷 French Required

Where this job comes from

Posted on Joko's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Joko

11 - 50 employees

Founded 2018

🛍️ eCommerce

💸 Finance

👥 B2C

eCommerce • Finance • B2C

Joko is a mobile application that enhances users' purchasing power by offering cash back rewards and automatic coupon codes on everyday purchases. With over 4 million members, the app allows users to earn cash back effortlessly as they shop at their favorite retailers. Joko simplifies the purchasing experience, ensuring that members never pay more than necessary for their purchases while accumulating rewards quickly.

📋 Description

• Set up and own the company-wide Identity Provider, SSO, SCIM, password manager, and MFA • Build SSO, SCIM, and low-code integrations and automations for zero-touch access management • Deploy and manage an MDM solution for the device fleet, configuration, and compliance • Review the company tooling catalogue, access levels, and security audits • Drive endpoint hardening, access management, security awareness training, and phishing simulations • Own security for employees’ working environment • Conduct security reviews of new tools, AI tools, and new tool usage • Define, maintain, and promote Joko’s AI security policy • Manage permissions, roles, access reviews, onboarding, offboarding, and external users across business tools • Monitor, triage, and handle identity, device, and endpoint security alerts • Act as first responder for working-environment security incidents and maintain incident response playbooks • Run post-incident reviews • Manage device onboarding and offboarding with the People team • Provide first-line technical support to employees

🎯 Requirements

• Approximately 4–7 years of experience in IT Ops, security, or systems administration • Solid IT fundamentals in identities, device management, endpoint security, and enterprise SaaS tooling • Ability to automate workflows and build tools • Strong cross-functional communication skills • Rigor, autonomy, and ability to build clear, durable processes • Openness to learning AI agents and AI security • Nice to have: enterprise EDR/anti-malware experience • Nice to have: awareness of SOC 2 and ISO 27001 • Nice to have: hands-on IdP deployment experience with Okta, Google Workspace, or Entra ID • Nice to have: hands-on MDM deployment experience with Jamf, Kandji, or Intune

🏖️ Benefits

• Flexible remote: work from home or the Paris office with no constraints if living in Paris • Coworking space access and coworking budget if living elsewhere • Work from most countries in the world for up to 3 months per year • Top-market compensation • Equity for everyone • Half-day each week dedicated to leveling up with AI • Yearly offsite • Budget for team-building events and monthly in-person gatherings • Contribution to ClassPass subscription • 8-week leave paid 100% for the second parent

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