Client Access Administrator

Job not on LinkedIn

November 26

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Logo of Jorie AI

Jorie AI

Artificial Intelligence • Healthcare Insurance • Fintech

Jorie AI is a company that revolutionizes the healthcare and finance industries by providing advanced AI-driven solutions. Specializing in revenue cycle management (RCM), Jorie AI leverages robotic process automation and powerful business intelligence tools to streamline financial and healthcare operations, increase profitability, and enhance reporting. Their services include maximizing operational output, managing resources, and structuring seamless flows of critical patient and financial data. Jorie AI focuses on delivering custom automation solutions tailored to clients' objectives to improve patient outcomes, physician satisfaction, and financial margins. The company is known for its innovative use of AI in healthcare claim management and revenue cycle consulting, significantly reducing operational inefficiencies and improving financial performance.

📋 Description

• Manage Jorie Employee’s Access Credentials: Create, issue, and revoke access credentials for client payer portals, EMRs and other software applications as necessary. • Access Oversight: Monitor and regulate how employees access services to ensure compliance with security policies. • Support and Training: Serve as the primary contact for clients and Jorie Employees regarding access issues or questions. Provide training and support on how to use access systems and healthcare-related portals, ensuring clients and Jorie Employees are proficient in utilizing these platforms effectively. • Audit and Compliance: Regularly audit Jorie’s access and activities to Client payor portals, EMRs and other software applications to ensure compliance with data protection regulations and internal policies. • Troubleshooting: Identify and resolve issues related to access, including technical difficulties. • Documentation: Maintain accurate records of access permissions, modifications, and interactions for auditing and reporting purposes. • Collaboration: Work closely with IT, security, healthcare compliance teams, and customer service departments to ensure a seamless and secure client experience.

🎯 Requirements

• 3+ years’ experience in healthcare access administration required. • Strong understanding of IT systems, cybersecurity, and healthcare IT environments. • Knowledge of regulatory requirements relevant to client data, access, and healthcare industry standards. • Excellent problem-solving and analytical skills. • Detail-oriented with a focus on accuracy and efficiency while multi-taking. • Effective communication and interpersonal skills. • Ability to handle sensitive information with integrity and confidentiality.

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