RCM Architect

🕒 April 24

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Joyful Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

☁️ SaaS

⚕️ Healthcare Insurance

B2B • SaaS • Healthcare Insurance

Joyful Health is a company that provides a unified revenue recovery platform and outsourced services for healthcare practices and billing organizations. It combines software and human-led services to centralize claims, remittances, payer contracts, patient payments, and bank reconciliation, then automates and manages denials, unpaid claims, and historical/aged accounts receivable recovery. Joyful Health targets healthcare practices, billing companies, digital health organizations, and practice management groups to improve billing accuracy, reduce administrative burden, and reclaim lost revenue.

📋 Description

• Serve as the RCM knowledge layer across the organization • Define what correct RCM looks like — and ensures the organization is executing toward it • Translate RCM complexity into clear strategy, structured workflows, and actionable insights • Audit claims and drive strategy • Translate denial patterns into root causes and resolution pathways • Build and maintain SOPs, specialty guides, and decision frameworks • Analyze denial rates, aging, payer mix, and workflow gaps at onboarding • Partner with Product and Engineering on feature release training • Provide pre-sales RCM analysis for deals within ICP • Partner with RCSMs on complex customer challenges

🎯 Requirements

• 8+ years in Revenue Cycle Management with deep expertise in denials, AR follow-up, and payer behavior • Hands-on experience analyzing claims data, denial trends, and revenue performance across multiple payers and specialties • Experience working across functions — you’ve collaborated with Sales, Operations, or Product teams, not just stayed in a billing lane • Experience designing or improving RCM workflows, SOPs, or decision frameworks — not just executing existing ones • A track record of using AI tools, automation, or data to work smarter.

🏖️ Benefits

• Comprehensive healthcare benefits • Unlimited PTO (with a minimum of 10 days off a year) • Flexibility • Professional development • Regular team off-sites