Client Support Specialist

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Berry Law

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1965

💼 Consulting

🛡️ Insurance

⚖️ Legal

Consulting • Insurance • Legal

Berry Law is a law firm that specializes in providing legal representation for personal injury and criminal defense cases in Nebraska and Iowa. They offer a wide range of legal services, including veteran appeals, military law, and mass torts. The firm is known for its commitment to helping clients fight for their rights and achieve favorable outcomes in both personal injury incidents and criminal charges. Berry Law operates on a contingency fee basis for personal injury cases, emphasizing a client-first approach where they only get paid if the client wins. Their experienced team of attorneys is available 24/7 to provide consultations and legal support.

📋 Description

• Conduct client intake conversations while accurately entering information into case management software • Clearly explain the VA claims process to prospective clients • Communicate professionally with clients via phone, email, and text; proactively follow up to advance qualified cases • Identify the claims a client wishes to file with the VA and gather the necessary documentation and statements to support those claims • Organize and maintain client files within the firm's document management system • Demonstrate strong attention to detail, multitasking ability, and a consistently professional and positive demeanor • Work independently with a high degree of self-motivation, organization, and tenacity

🎯 Requirements

• Mission-first mindset — a relentless drive to advance justice on behalf of every client • Technical proficiency — comfortable navigating multiple software platforms; able to quickly learn new systems and accurately manage digital records • Exceptional communication skills — both written and verbal, across all client and staff interactions • Growth-oriented attitude — a genuine desire to develop professionally within a high-performance environment • Active military member, Veteran, or immediate family member of someone who has served (preferred)

🏖️ Benefits

• Berry Law has been recognized nationally for its exceptional workplace culture and sustained growth: Inc. 5000 — One of America's Fastest-Growing Private Companies (six consecutive years) • Law Firm 500 — One of the Fastest-Growing Law Firms in the Nation (five consecutive years) • Best in Business — Recognized for Veteran Support • U.S. Department of Labor HIRE Vets Medallion Award • Secretary of Defense Pro Patria Award • Military Times Best for Vets: Employers • U.S. News & World Report Best Companies to Work For