Veterans Disability Operations Manager

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đŸ”„ 7 minutes ago

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Logo of Berry Law

Berry Law

51 - 200 employees

Founded 1965

📋 Compliance

🌍 Social Impact

🧘 Wellness

Compliance ‱ Social Impact ‱ Wellness

Berry Law is a law firm that specializes in providing legal representation for personal injury and criminal defense cases in Nebraska and Iowa. They offer a wide range of legal services, including veteran appeals, military law, and mass torts. The firm is known for its commitment to helping clients fight for their rights and achieve favorable outcomes in both personal injury incidents and criminal charges. Berry Law operates on a contingency fee basis for personal injury cases, emphasizing a client-first approach where they only get paid if the client wins. Their experienced team of attorneys is available 24/7 to provide consultations and legal support.

📋 Description

‱ Build and maintain a high-performing VA Disability operation through operational analytics, process improvement, workflow optimization, and accountability. ‱ Ensure the practice can scale efficiently while maintaining consistency, quality, and predictable outcomes. ‱ Monitor, analyze, and improve operational performance across the VA Disability practice. ‱ Identify inefficiencies, eliminate bottlenecks, and improve workflows. ‱ Provide visibility into operational health through data, reporting, and performance analytics. ‱ Drive initiatives that improve throughput, reduce delays, and increase consistency across the practice. ‱ Collaborate closely with Platoon Leaders, IT & Development Teams, Legal Teams, and Administrative Teams to execute operational standards. ‱ Develop and maintain operational dashboards, scorecards, and reporting systems. ‱ Monitor key performance indicators across all platoons. ‱ Analyze operational trends and identify emerging risks, bottlenecks, and performance gaps. ‱ Conduct recurring operational reviews and performance assessments. ‱ Deliver regular reporting to the COO and operational stakeholders. ‱ Develop recommendations for future operational investments and improvements.

🎯 Requirements

‱ 5+ years of operations management, business operations, process improvement, project management, or operational excellence experience ‱ Experience supporting high-volume professional services, legal, healthcare, insurance, financial services, or similar operational environments ‱ Strong analytical and problem-solving skills ‱ Experience building operational reporting and performance dashboards ‱ Proven track record of process improvement and workflow optimization ‱ Advanced proficiency with Excel, reporting tools, and operational analytics ‱ Experience driving accountability through metrics, reporting, and operational performance management. ‱ Preferred Experience in a law firm, VA disability practice, claims environment, or regulated professional services industry ‱ Experience with Lean, Six Sigma, EOS, or Continuous Improvement methodologies ‱ Experience with Filevine or similar case management systems ‱ Experience implementing workflow automation and process redesign initiatives

đŸ–ïž Benefits

‱ Health insurance ‱ Professional development opportunities

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