Customer Service Representative, Dutch

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🕒 May 19

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JUJUR.eu

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🎯 Recruiter

🤝 B2B

Recruitment • B2B

JUJUR. eu is a recruitment and relocation service that helps candidates find jobs abroad and supports employers seeking international hires. The company operates a career site listing remote and on-site vacancies across many cities and countries, provides personalised recruiter support, application and interview assistance, and offers relocation help including accommodation and travel guidance. JUJUR emphasizes transparency, candidate experience, and ongoing support through the hiring and relocation process.

📋 Description

• Handle inbound calls to assist customers with inquiries • Sell products tailored to customer needs • Cross-sell and upsell products and associated products • Provide customer support for post-booking and booking management • Support travel agents with bookings and ensure smooth booking management • Offer comprehensive customer information on destinations, boats, documentation, pricing, and other related inquiries.

🎯 Requirements

• Native / fluent in Dutch both verbal and written • Fluent in English (minimum B2 level) • Previous experience in customer service or sales, preferably in the travel or online booking industry • Strong communication skills with the ability to engage and build rapport over the phone • Ability to manage multiple inquiries and provide accurate information efficiently • Experience in upselling and cross-selling products or services • Customer-focused mindset with a commitment to delivering high-quality service • Proficiency in booking systems or travel management tools will be considered as an advantage • Strong attention to detail and problem-solving mindset • Ability to effectively communicate, both written and verbally • Ability to multitask in fast paced environment

🏖️ Benefits

• Opportunity to work with a leading global travel & tourism brand • Competitive salary with performance-based incentives • Professional growth opportunities within the BPO industry • Collaborative and supportive work environment • Access to exclusive travel perks and discounts