Enterprise Account Manager, EMEA Accounts - India

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August 18

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JumpCloud

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SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

📋 Description

• All roles at JumpCloud are Remote unless otherwise specified in the Job Description. • About JumpCloud: JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. • About the Role: We are looking for a high-performing Enterprise Account Manager to join our team in India, responsible for managing and growing a strategic multi-million dollar book of business with our most critical Tier 1 and upper Tier 2 customers in EMEA. • Working remotely from India, you will serve as the executive relationship owner and strategic advisor to a portfolio of high-value direct and partner-led accounts. • You’ll drive deep customer engagement, ensure successful renewals, and identify and close upsell and cross-sell opportunities. • This is a highly visible role for an individual who thrives in a value-based selling environment and has a proven track record of success managing enterprise SaaS accounts. • Given the time difference, flexibility in working hours to align with EMEA business hours (approx: 1pm - 10pm IST) will be essential to effectively collaborate with customers and internal teams.

🎯 Requirements

• 10+ years of experience in Enterprise SaaS account management or customer growth roles. • Proven track record managing a large book of business ($10M+ ARR) and consistently exceeding growth and retention targets. • Experience managing both direct and partner-led enterprise accounts. • Strong command of value-based and solution selling methodologies (e.g., Challenger, MEDDIC, SPIN). • Demonstrated executive presence and ability to influence C-level stakeholders and decision-makers. • Highly proficient in CRM and forecasting tools (e.g., Salesforce, Clari). • Strong organizational skills and a strategic mindset for multi-threaded customer engagement. • Bachelor's degree required. An MBA or a technical degree is a plus.

🏖️ Benefits

• Strategic Role: Be a key driver of revenue growth and customer satisfaction across JumpCloud’s most important accounts. • Autonomy & Impact: Own your territory, influence product and go-to-market strategies, and make a measurable impact. • Remote & Flexible: Work from anywhere in India with a modern, results-driven work culture. • Career Growth: Thrive in a fast-paced, high-growth SaaS company with ample opportunities for advancement. • Global Team: Collaborate with passionate teams across North America, EMEA, and APAC.