Service Technician – Field Customer Service Technician

🕒 January 20

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MERKUR GROUP

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10,000+ employees

🎲 Gambling

🎮 Gaming

Gambling • Gaming

MERKUR GROUP is a German, family-owned gaming and entertainment company that develops and operates slot machines, land-based casinos, online gaming platforms, sports betting and related e-solutions. It also provides cash-management and financial services for the gaming industry and emphasizes responsible gaming, employee development and regional engagement. The group is internationally active and highlights training, sustainability and corporate social responsibility.

📋 Description

• After comprehensive, role-specific training provided by our colleagues, you will be our expert for the commissioning, maintenance and repair of amusement and gaming machines. • Customers can rely on your technical know-how on-site for all technical questions. • Your responsibilities also include tasks in the area of network technology as well as the occasional execution of cash collection duties. • As part of a regional branch, you will receive your daily work orders digitally and look after a fixed customer base.

🎯 Requirements

• Successfully completed vocational training in electronics, information technology or radio and television technology • Practical experience as a field service technician, ideally in the gaming machine industry • Desirable knowledge in communications and network technology (Ethernet technology, cabling and components, e.g., switches) • Outgoing, service-oriented personality combined with a responsible way of working

🏖️ Benefits

• 30 days annual leave • Vacation and Christmas bonuses • Individual performance/target bonuses • Company car with optional private use • Own training center • Diverse development opportunities across the corporate group • Employee events • Department events • Company health management program • Disability insurance • E-bike leasing • Corporate benefits program • Employee discounts • Local offers depending on location