Delivery Director

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Keenpac

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏭 Manufacturing

📦 Logistics

💼 Consulting

Manufacturing • Logistics • Consulting

Keenpac is a company that provides completely tailored luxury packaging services across design, supply chain, and delivery. They work with some of the globe’s biggest brands to create bespoke packaging that reflects brand values and DNA, with a strong emphasis on sustainability and ethical practices. Their expertise extends to navigating packaging legislation and driving innovation through material choice, size, and cost efficiencies. Keenpac also explores intelligent packaging solutions by integrating digitally driven methods such as augmented reality, QR codes, and blockchain material tracking. They are focused on delivering quality, consistency, and attention to detail in their packaging solutions.

📋 Description

• Translate client strategy into workable operating models and execution systems • Drive account transformation across ways of working, tooling, governance, and talent models • Embed GenAI-enabled delivery to improve speed, quality, consistency, and knowledge reuse • Lead a shared services hub to improve scalability, standardisation, and capacity access across accounts • Partner with New Biz, Client Leadership, Strategy, Creative, and Technology teams to design solutions for pitches, renewals, and RFP responses • Ensure work is delivered on brief, on time, and to expected quality • Translate client vision, strategy, and roadmaps into delivery plans, operating rhythms, and measurable outcomes • Establish and maintain regional delivery standards for briefing, planning, prioritisation, estimation, QA, approvals, handoffs, and reporting • Diagnose delivery pain points and maturity; design and implement account-specific operating model improvements • Lead change management through adoption plans, communications, training, stakeholder alignment, and optimisation • Define the shared services hub vision, scope, service catalogue, SLAs, and account engagement model • Establish hub governance and enable cross-account load balancing • Standardise repeatable delivery components, including templates, playbooks, reusable assets, and production patterns • Identify and prioritise GenAI use cases for delivery, and embed GenAI workflows with appropriate governance • Build GenAI training and adoption programs for delivery and craft teams • Lead delivery and operating model design for new opportunities, including service models, tooling, GenAI workflows, resource models, ramp plans, and onboarding • Provide operational due diligence on proposed solutions and identify delivery risks, dependencies, assumptions, and mitigations • Ensure estimates, timelines, and delivery commitments are realistic and execution-ready • Maintain documentation tracking delivery status, dependencies, risks, and mitigations • Ensure project lifecycle management is maintained and improved • Oversee regional capacity planning, talent mobility, and cross-studio collaboration • Monitor utilisation and address chronic underload or overload patterns • Mentor and develop delivery leadership through coaching, capability frameworks, training paths, and succession planning • Achieve regional account health above 90%, aggregate NPS above 45, CSAT above 90%, and client retention above 95%

🎯 Requirements

• 15+ years in delivery/operations leadership roles • 10+ years in agency environments • Extensive experience leading multi-market, multi-disciplinary delivery models • Proven track record operationalising strategy into scalable delivery systems and governance • Demonstrated success in account transformation and change leadership • Strong client leadership, confident communication, and escalation management • Deep understanding of delivery tooling, workflow design, and capacity planning • Practical understanding of GenAI applications in marketing operations and production, including governance implications • Comfortable operating across regions, cultures, and time zones • Passion for and inquisitiveness about AI and new technologies • Understanding and knowledge of AI tools is beneficial; ability to learn and digest AI tool benefits and features is critical

🏖️ Benefits

• No explicit benefits, perks, or additional compensation stated in the posting • Equal opportunity and inclusive working environment • Sustainability initiatives and science-based emissions reduction targets

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