Reservationist

Job not on LinkedIn

🕒 6 days ago

🇿🇦 South Africa – Remote

💵 R15k - R18k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kendrick Recruitment

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

🏨 Hospitality

✈️ Travel

🎯 Recruiter

Hospitality • Travel • Recruitment

Kendrick Recruitment is a leading recruitment agency that provides end-to-end staffing solutions to match the right candidates with roles across the hospitality, travel and lifestyle sectors worldwide. The firm places talent into a wide range of positions — from front-of-house and food & beverage to management, spa, reservations and corporate support functions — and offers career advice and industry insights for both employers and jobseekers.

📋 Description

• Manage reservations from initial enquiry through to confirmation, ensuring a seamless booking process • Respond promptly and professionally to guest enquiries via email and telephone • Provide accurate information regarding accommodation, rates, availability and lodge offerings • Process bookings, amendments and cancellations efficiently • Maintain accurate reservation records and update booking systems accordingly • Liaise with lodge teams to ensure all guest requirements and special requests are communicated effectively • Deliver exceptional customer service while maintaining the high standards expected within a luxury hospitality environment • Assist with administrative duties related to reservations and guest communication

🎯 Requirements

• Previous experience in a reservations role within the hospitality or tourism industry • Experience working with reservation systems and booking platforms • Excellent written and verbal communication skills • Strong organisational skills and exceptional attention to detail • Ability to work independently and manage time effectively in a remote environment • A professional telephone manner and a guest-focused approach • Strong computer literacy and proficiency in Microsoft Office • Ability to multitask, prioritise workloads and perform well under pressure