Solutions Engineer

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Kentik

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS

Kentik is a network observability company that provides a comprehensive platform for optimizing cloud costs, performance, and security. Their solutions enable users to visualize all cloud and network traffic, monitor network performance, troubleshoot issues quickly, and ensure secure cloud migrations. Kentik helps organizations reduce cloud spend and mitigate DDoS attacks, while offering tools for network AI and hybrid cloud observability. The platform seamlessly integrates with existing tools, making it an essential resource for any team managing large networks.

📋 Description

• Manage all technical aspects of the sales journey including product demonstration, proof of concept, and feature requests • Respond to RFIs, RFPs, and RFQs • Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities • Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization • In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems • Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives • Attend trade shows, conferences, and meetups • Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers

🎯 Requirements

• 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role • Must be located in Japan • Fluent in both Japanese and English, with excellent written and verbal communication skills • Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives • Experience managing Cisco/Juniper routers and Linux servers • Strong understanding of network and application protocols (e.g. Netflow, SNMP, BGP, DNS, TCP/IP, HTTP) and their use for infrastructure design and operations • Understanding of DDoS attacks and basic mitigation methods • Nice to haves: Previous work experience selling to network and systems engineers and architects from Tier 1 and 2 carrier networks • Background or product interest in security, performance, monitoring, and/or infrastructure space • Scripting proficiency in Python, Bash, Ansible, or Perl • Basic database and/or SQL experience • Familiarity with open source technologies such as LibreNMS, Elastic, Grafana, and Prometheus • In depth knowledge of one or more public cloud architectures (e.g. AWS, GCP, Azure)

🏖️ Benefits

• Competitive salary • Amazing benefits on top of the meaningful and challenging projects