Account Manager – Player Engagement

🔥 3 hours ago

🌐 Poland, Spain, +3 more countries – Remote

🇵🇱 Poland – Remote 🇪🇸 Spain – Remote 🇬🇧 United Kingdom – Remote 🇮🇪 Ireland – Remote 🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Keywords Studios

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

📋 Description

• Manage relationships with some of the world’s largest enterprise game companies • Develop and execute enterprise account plans • Expand product adoption and uncover whitespace opportunities within existing accounts • Support customer success, legal and billing discussions, overall account strategy, and customer usage of Helpshift platform and services • Work with production teams to protect revenues • Receive and respond to customer RFIs/RFPs • Use games-industry networks to create new opportunities and expand Player Engagement services • Report weekly, monthly, and quarterly pipeline opportunities and progress toward quarterly revenue goals • Work cross-functionally with internal teams to align account strategy and customer objectives • Communicate with senior-level stakeholders and act as a trusted advisor to enterprise clients

🎯 Requirements

• At least 3 years of Account Management experience supporting Game Industry customers • Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP) • Proven experience managing and growing an existing book of business in excess of $20M+ ACV • Experience selling to or working within the Player Engagement ecosystem • Strong critical thinking, commercial creativity, and process-driven execution • Data-driven mentality and ability to work through ambiguity • High attention to detail and ability to perform as a trusted advisor for customers • Excellent written and verbal communication skills • Self-motivated and able to thrive in a remote working environment • Willingness to travel as required

🏖️ Benefits

• Equal Opportunities Policy • Fully online and remote recruitment process