Freelance Community Manager, Chinese – Gaming

🔥 3 hours ago

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Keywords Studios

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

🎮 Gaming

📱 Media

🤖 Artificial Intelligence

Gaming • Media • Artificial Intelligence

Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

📋 Description

• Reviewing all incoming community interactions on different social media platforms and communicating directly with players. • Responding to comments and player queries in a timely manner. • Creating engaging content for social media. • Assisting the developer by forwarding them important information from all the issues you handle with customers. • Helping foster and maintain a safe and welcoming environment for a game community. • Moderating discussions and comments following set community guidelines. • Proactively suggesting new ways to grow and care for your community. • Creating and updating corresponding documentation and reports as needed.

🎯 Requirements

• At least 1-2 years Community Management experience • Excellent knowledge of Chinese, native or near-native level • Very good English skills. • Excellent communication and writing skills. • Passionate about video games and social media. • Strong understanding and experience in different social media channels.

🏖️ Benefits

• As a remote role, we offer flexibility and a nice work-life balance. • Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world. • We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management. • Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.