Project Manager, Japanese

November 13

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Keywords Studios

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Gaming • Media • Artificial Intelligence

Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

10,000+ employees

Founded 1998

🎮 Gaming

📱 Media

🤖 Artificial Intelligence

📋 Description

• The Project Manager will consistently meet or exceed client expectations by ensuring exceptional service, quality, and cost efficiency on every project. • Working with clients, colleagues across different accounts and a broad spectrum of resources, the Project Manager is expected to develop and grow those relationships whilst achieving/exceeding the expected margins by providing creative, technical, and business solutions. • The PM is expected to manage projects of different sizes, genres and platforms and ensure their profitability, quality and on time delivery within the timeframe agreed with the client. • Reporting to the relevant Senior Production Manager, responsible for assigned client deliverables and will partner with Portfolio Directors, Senior Production Managers & Project Manager peers to ensure the successful completion of client deliverables & outcomes (on time/on budget/first time right). • Work on projects, depending on workload and on the team’s needs. Estimate and plan projects from start to finish, with built-in contingencies. Work with the Senior Production Manager and global team to ensure that the project’s specific workflows and technical processes are well documented and regularly updated. Lead project planning process and “kick-off” meetings and ongoing project-related meetings, as needed. • Monitor and coordinate project processes (pre-and post-production plan, postmortems, resources, QA plan, risk mitigation plans, CAPAs etc.) and collaborate with the teams in charge of those different areas of expertise. • Align with Global Resource Management Team on projects’ resourcing to ensure that projects are resourced, perform according to the project instructions, client expectations, company procedures and within target’s project margins. • Oversee the project schedule, ensuring that all parties deliver according to project schedule and company’s standards. Continuously manage and adapt the work plan and resources required in consultation and agreement with the client and global team. • Communicate regularly and professionally with clients, liaising with them to understand their goals and expectations and anticipating/addressing client needs and concerns to prevent issues. • Escalate and investigate with the Senior Production Managers and corresponding stakeholders any complaints or potential risks to the performance of a project according to KWS standards.

🎯 Requirements

• Experience either on videogames and/or localization sectors, be it on client or vendor side, with degree in Business, Audio, Translation, Computer Science or Games Development as an advantage. • Knowledge of production and/or CAT Tools is an advantage. • Good knowledge of PC and MS Office products is essential. • Excellent English verbal and written communication skills. Japanese knowledge mandatory (Level N-3 minimum require) • Ability to use good judgment to prioritize tasks. • Good organizational and analytical skills. • Able to work under pressure and meet deadlines in a remote, fast-paced, complex global environment. • Able to manage sensitive and confidential information. • Must be motivated and a team player, be predisposed for personal learning and training and effectively apply business specific technology and methodologies.