
10,000+ employees
Founded 1998
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.
🕒 August 12
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10,000+ employees
Founded 1998
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.
• Respond to player comments across different social media platforms • Align with team members on tone of voice, FAQs and response guidelines • Cover as the main point of contact for Community Managers during CM Lead absences • Manage client interactions during CM Lead absences • Foster a positive work environment, build engagement and resolve conflicts • Create content-performance reports and make recommendations • Assist the CM Lead with performance reports • Lead the team on Paid Social Media • Assist the CM Lead with processes and timely delivery of Community Management services across multiple projects • Assist with training and coaching Community and Social Media Managers • Develop content calendars with creative ideation • Schedule social media content and write brand-aligned copy • Support campaign planning, audience and trend research, and brand building • Coordinate with the studio on available imagery and create additional static and video assets when needed
• Prior professional experience in community management/social media in gaming • Excellent written and verbal communication skills in English • Experience with and good understanding of Bilibili, Weibo, Douyin and Xiaoheihe • Passion for video games and social media • Strong understanding of social media/community management platforms and channels, including Discord, Twitch, Reddit, Instagram and Facebook • Contact information, including personal email address, location, and languages spoken and written, must be included on the CV or cover letter
• Remote work flexibility • Work-life balance • Fun, friendly, diverse and inclusive company culture • Exciting projects with global brands • Potential freelance cooperation or employment contract depending on location, project, and global footprint • Supportive and welcoming work environment
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