Kids Creek Childrens Clinic
1 - 10 employees
🧘 Wellness
👥 B2C
Wellness • B2C
Kids Creek Childrens Clinic is a community pediatric practice providing comprehensive healthcare for infants, children, adolescents, and young adults. The clinic's board-certified pediatric providers offer well-child visits, immunizations, acute illness care, behavioral and mental health support, ADHD and medication management, telehealth visits, and preventive guidance. With multiple local locations, infection-control measures, and a focus on family-centered care, Kids Creek supports developmental, emotional, and physical health for families in the Grand Traverse region.
Customer Service Representative
Job not on LinkedIn
🕒 February 25
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Kids Creek Childrens Clinic
1 - 10 employees
🧘 Wellness
👥 B2C
Wellness • B2C
Kids Creek Childrens Clinic is a community pediatric practice providing comprehensive healthcare for infants, children, adolescents, and young adults. The clinic's board-certified pediatric providers offer well-child visits, immunizations, acute illness care, behavioral and mental health support, ADHD and medication management, telehealth visits, and preventive guidance. With multiple local locations, infection-control measures, and a focus on family-centered care, Kids Creek supports developmental, emotional, and physical health for families in the Grand Traverse region.
📋 Description
• Respond promptly to customer inquiries and provide accurate information. • Resolve product or service issues by identifying problems and implementing solutions. • Document customer interactions and update records in the system. • Escalate complex issues to appropriate departments when necessary. • Maintain a positive, empathetic, and professional demeanor toward customers. • Contribute to team goals by meeting or exceeding performance metrics.
🎯 Requirements
• Strong communication and problem-solving skills. • Ability to work independently and manage time effectively. • Proficiency with customer service software and tools. • Previous experience in customer support is a plus.
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