Senior Program Manager, Product Operations – SaaS Supply Chain Platform

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Kinaxis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

💰 $33M Venture Round on 2000-05

Logistics • SaaS • Supply Chain Management

Kinaxis is a leading provider of supply chain orchestration solutions, specializing in AI-infused supply chain planning and management. Their flagship platform, Maestro, enables organizations to master complexity and optimize decision-making processes across the entire supply chain. By integrating advanced analytics with real-time data visibility, Kinaxis helps businesses improve operational efficiency, predict demand, and respond proactively to disruptions.

📋 Description

• Lead complex, cross-functional enterprise software programs, with a focus on Platform initiatives, in close partnership with Product Management and Engineering. • Operate as a peer and execution partner to Product Managers and engineering leaders, translating strategy into executable plans, milestones, and decisions while driving alignment, transparency, and delivery outcomes. • Build and drive end to end execution plans for enterprise software and platform programs that require cross-team coordination. • Partner closely with Product Management and Engineering to translate strategy into executable, milestone-driven plans. • Manage timelines, dependencies, risks, and trade-offs across internal and external workstreams. • Ensure disciplined tracking of input and output metrics tied to platform capabilities, business outcomes, and delivery health. • Proactively identify blockers, call out issues directly, and drive resolution through clear ownership and escalation paths. • Maintain program artifacts, including plans, decision logs, risk registers, and dependency maps. • Drive path-to-green recovery plans with defined corrective actions, owners, and timelines. • Reduce friction and improve throughput across internal and externally managed workstreams. • Continuously improve delivery processes for predictability, efficiency, and scale. • Proactively build tools, templates, and lightweight automation to scale execution and team productivity. • Communicate programs clearly to executive and cross-functional audiences. Provide structured status reporting, risk escalation, and expectation management. Facilitate decision-making and maintain momentum across teams. Building strong partnerships across Product, Engineering, Go-to-Market, Deployment, Support, and Customer Success.

🎯 Requirements

• Bachelor’s degree in business or related field, or equivalent practical experience. • Advanced degree (e.g., MBA) is considered an asset. • Project or program management certifications (e.g., PMP, PgMP) are preferred. • 10+ years of experience in program management within enterprise software, platform, or infrastructure environments (SaaS or complex B2B preferred). • Strong understanding of scalable systems, platform capabilities, and cross-functional dependencies. • Strong fluency in AI-enabled tools and workflows, with a track record of using automation, data, and emerging technologies to streamline execution, improve reporting, and drive faster, more informed decisions. • Proactively identifies opportunities to scale impact through AI. • Proven ability to manage complex dependencies and improve delivery predictability across programs. • Strong leadership, judgment, and stakeholder management capabilities. • Exceptional communication skills, with the ability to tailor messaging across executive and cross-functional audiences. • Operates with a growth mindset and a strong sense of ownership for product outcomes. • Goes beyond process to deeply understand the product, customer impact, and technical context—rolling up sleeves when needed to solve problems and drive meaningful results.

🏖️ Benefits

• Flexible vacation and Kinaxis Days (company-wide days off) • Flexible work options • Physical and mental well-being programs • Regularly scheduled virtual fitness classes • Mentorship programs, training, and career development • Recognition programs and referral rewards • Hackathons