Kinley Ames
2 - 10 employees
Founded 2018
Kinley Ames connects businesses with hardworking individuals. We know what it takes to find great talent.
Agent
Job not on LinkedIn
🔥 0 minutes ago
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Kinley Ames
2 - 10 employees
Founded 2018
Kinley Ames connects businesses with hardworking individuals. We know what it takes to find great talent.
📋 Description
• Answer incoming calls, chats, and emails • Research, analyze and determine the appropriate course of action • Build trust and rapport with the customer through clear, respectful interaction • Offer members alternative vacation options • Solve member concerns for first call resolution • Upsell eligible customers home warranty solutions • Enter new customer information into the system • Process payment deferrals and installment plans • Problem solve, mediate, and negotiate • Escalate issues appropriately
🎯 Requirements
• High school diploma or equivalent • Required language proficiency • Good data entry and typing skills • Great customer service and people skills • Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.
🏖️ Benefits
• This is an opportunity for you to work from home, schedule your own hours and spend more time with your family.
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