Senior Infrastructure Engineer – Network & Telephony

Job not on LinkedIn

🔥 16 hours ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

🛜 Network Engineer / Network Administrator

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Keep IT Simple

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1988

📦 Logistics

🏥 Healthcare

🔒 Cybersecurity

Logistics • Healthcare • Cybersecurity

Keep IT Simple (KIS) is an IT services and solutions provider based in Silicon Valley, serving customers throughout California and beyond since 1988. They specialize in providing expertise in cybersecurity, virtualization, cloud solutions, and consulting for network infrastructures, helping clients navigate and solve complex IT challenges. KIS is dedicated to delivering comprehensive, cost-effective IT solutions and exceptional customer service.

📋 Description

• Own Cisco infrastructure patching, daily incident management, change management and testing, AGCS coordination, and recurring AZL reporting • Execute and coordinate Cisco infrastructure patching cycles across network and telephony platforms while minimizing service impact • Manage and resolve daily incidents across Cisco network, telephony, and legacy call recording platforms within SLA • Submit, test, and verify infrastructure and telephony changes through the change management process • Coordinate with AGCS on network and telephony support activities and recurring status/operational reporting • Produce and maintain recurring AZL reporting on incident, change, and infrastructure health metrics • Deliver remaining DC Exit project tasks through close, including documented handover of migrated/decommissioned components • Support the Cisco-to-Content Guru telephony transition, including maintenance verification and knowledge transfer for legacy call recording platforms • Progressively scale down and document the Cisco support model through runbooks and lessons learned • Close remaining DC Exit deliverables during the first 3–6 months and support the Cisco-to-Content Guru cutover

🎯 Requirements

• Hands-on Cisco network infrastructure engineering (routing, switching, patching) — senior-to-principal depth (7+ years) • Cisco telephony / legacy call recording platform experience, including change testing and maintenance verification • ITIL-aligned incident and change management experience in a regulated enterprise environment • Working knowledge of AGCS coordination and recurring operational/status reporting practices • Fluent English, written and spoken; able to run stakeholder-facing calls and interview in English • Experience working across international, multicultural teams and time zones • Strong ownership and autonomy under incident pressure, with clear, structured stakeholder communication • 7+ years in network and telephony infrastructure engineering • Demonstrated delivery in enterprise-scale, regulated environments, ideally including migration or decommissioning programs • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent hands-on experience • Cisco certifications (CCNA/CCNP/CCIE) preferred; telephony or call-recording platform certifications a plus

🏖️ Benefits

• 100% remoto • Modelo de contratação PJ • Flexibilidade para patch windows, major incidents e marcos de cutover do DC Exit / Content Guru fora do horário padrão